"Last year was highly successful for Softline as a global IT solution and service provider. In 2019 we made it to the list of five largest Russian IT companies. Softline assists corporate clients in 50 countries around the world with digital transformation, cooperates with leading international IT vendors, uses state-of-the-art solutions and keeps track of progress in the IT industry across the globe in real time. All these factors give us a true competitive advantage. Moreover, some countries happen to be ahead of Russia in terms of technology. When their latest achievements become relevant in this country a year or maybe three years later, Softline will already have the necessary experience to offer them to clients,” says Sergei Chernovolenko, Global CEO at Softline.
Following global IT trends, in 2019 Softline continued to expand cloud computing services, a core area of its business. Our research shows that the number of Russian enterprises ready to fully migrate their IT infrastructure to the cloud increases by 20% every year. The company assists digital transformation with the help of third-party solutions as well as its own brand products such as Softline cloud, recently purchased by ASSMANN Beraten + Planen, a Germany-based international construction company, for hosting its Pilot-ICE engineering data management system. Another out-of-the-box solution by Softline is 152-FZ Secure Cloud. Europ Assistance CIS, an insurance company, has purchased this service to meet Russian federal regulations, reduce the cost of personal data protection and receive a fault-tolerant IT infrastructure within the shortest time possible.
Every year, Softline deploys an impressive number of cloud solutions abroad as well as in Russia. For example, Softline assisted Gamuda Berhad, the largest industrial and construction group in Southeast Asia, with a transition to Microsoft Office 365. At the Myanmar Brewery Limited, Softline used the Sharepoint cloud platform to automate the customer's document management system. International experience helps Softline strengthen its position in the key IT markets.
In 2019, Softline continued its development as a global cybersecurity solution and service provider. Due to the tightening of Russian information security legislation and several security incidents experienced by large Russian organizations, the demand for domestic cybersecurity projects has increased. Softline is actively working today on about 100 SOC projects in Russia and the CIS. In summer 2019, Softline and Infosecurity (part of the Softline Group) launched a new service, External Threats & Human Intelligence Center (ETHIC). The service became popular with Softline customers; one of the first clients to test it was SKB Bank. At the end of last year, the company announced the global launch of the Cybersecurity Monitoring and Response Center service based on Microsoft Azure Sentinel. The service is expected to be in high demand among Softline domestic and foreign clients. The first pilot projects will be available in India, Russia and other countries where Softline operates.
Softline offers tools to reduce costs and increase the efficiency of digital transformation. In 2019, the sales of business solutions doubled compared to 2018. New solutions added to the company's portfolio strengthened the position of Softline in the market of BPM (Business Process Management), RPA (Robotic Process Automation), business analytics, as well as in the field of Logistics 4.0 and Industry 4.0. Softline experts have implemented numerous major projects dealing with industrial automation, business process management, and robotic process automation.
Always at the forefront of new technologies, Softline can deal with various types of sophisticated projects requested by corporate and public-sector customers. For instance, in 2019 the company completed a large assignment to equip local roads in the Omsk region with automated weight and size control systems under the national Road Quality and Safety project. Softline lost no time in designing nine weight control stations, delivering equipment and integrating the entire system with the database of the Ministry of Internal Affairs. Automated weight and size control will alleviate the rapid wear of the road surface in the region, thus reducing the number of road accidents and saving about 1.8 billion rubles on repair and restoration. Softline is ready to implement similar projects in all Russian regions.
"Last year, the company adopted a business development strategy for 2019–2021. It has clear annual targets and we are holding on to it. In particular, in 2020 we will continue to implement our M&A program, gain even more expertise in cybersecurity and customized development, and participate in national projects in Russia and elsewhere. Within five years, we aim to become one of the leading global IT companies and secure a prominent position in key high-tech markets," adds Mr. Chernovolenko.