Za Rulem (At the Wheel) is a portal dedicated to the domestic and global automobile industry established in 1998. The magazine features the latest automotive news, test drives, and reviews of new products from car manufacturers. The site publishes content on the most important areas affecting the quality and safety of life in Russia—from traffic safety to the technical safety of vehicles.
Today, with 8 million users, 12.6 million sessions, and 21.8 million monthly views, Za Rulem is the largest automotive information portal in the Russian internet sector.
The website is the most important project of the publishing house. Any drop or a few hours of downtime leads to reputational damage and potential losses. In this regard, the Za Rulem publishing house was looking for a reliable, time-proven cloud solution.
The project team guaranteed not only the stable operation of the cloud-based website but also ensured its redundancy. Like many online magazines, Za Rulem has a season factor: during certain periods, the number of visits increases dramatically. Thus, the Softline cloud has redundant resources booked for dynamic scaling of this customer's infrastructure. Allocating extra capacities takes just 4 hours.
"We had some problems in the past: the online portal went offline several times and the provider's capacity was not enough to maintain continuous operation. We were cautious about hosting on a Russian cloud platform, but Softline specialists showed a high level of expertise and convinced us. The company provided not only a reliable solution but also the consulting from technology experts who can provide prompt assistance if any questions arise,"—said Dmitry Pilnikov, CDTO, Za Rulem LLC.
"Whenever the customer representatives asked a question, we immediately gave a detailed response. Our approach was very transparent: we offered a demo and introduced the customer to the support team. We resolved all questions very quickly. The customer has several support lines with a service manager, solution sales manager, and account manager ready for help. Even if one of them is busy, we always appoint a substitute who will solve the problem,"—said Alexey Ryzhkov, solutions sales manager, Softline.