Softline’s TotalVoice approach allowed UniMinuto to get back to its goal of increasing social progress in Colombia. Faculty, administration, and students were empowered to learn Microsoft technology firsthand, which furthers allows UniMinuto to ensure equity, access, and capacity for all. Now, UniMinuto’s fully remote or hybrid classroom environments continue to equip under-resourced students with critical thinking skills, creativity, independence, cognitive flexibility, and perseverance wherever they are.
As a result of the analysis, they found out that operational leasing matched the customer needs best. In accordance with the leasing terms, the most feasible solution for ADV Group was to use laptops for 4 years and then return them to the provider.
As a project result, the time of customer stay in offices has been reduced without affecting the quality of service. Now the bank can quickly manage the queue, monitor and administer the workload of each employee, and evaluate the customer flow—and all these actions can be done in online mode.
After the successful implementation of Citrix NetScaler MPX 10500 Enterprise Edition, West Urals Bank of Sberbank of Russia PJSC received free one-year technical support for the system. Customer representatives have been very satisfied with the project.
Softline specialists analyzed the customer's requirements to the service level and offered a comprehensive IT infrastructure maintenance service, including expert technical support with a transparent SLA, proactive services, project work capability, and IT staff training.