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Privacy Policy

What does this Privacy Notice cover?

This Privacy Notice applies to our public-facing PJSC Softline branded websites and other online services and will be available by a link on all sites and services which it covers. Some PJSC Softline websites, apps, or online services may collect and use personal information about you in a different way and so will have a different PJSC Softline Privacy Notice. We encourage you to look at the applicable Privacy Notice, available on said websites, apps, or online services. Our sites contain links to other websites not owned by PJSC Softline and we do not control the content or privacy practices of those sites.

Our websites and offerings are directed to people in their business or professional capacities. They are not intended for children under 16 years of age. We do not knowingly solicit information online from, or market online to, children under 16 years of age.

Please note, for purpose of this Privacy Notice, personal information means data or set of data that can identify an individual, such as name, address, telephone number, and email address. For what type of data we collect for a specific purpose see below.

What personal data do we collect and how do we intend to use it?

Data collected for marketing purposes (contacting you via email or telephone for offerings of services, news or events registration)

Data collected through webforms for events registration

Data collected and when you contact us directly via email, telephone or post:

Data collected through cookies and similar technologies (for more details please visit our Cookie Policy) – upon visiting our website you will be provided with a customized cookie consent tool to make such choices as might be applicable:

Data collected for KYC purposes

Data collected for concluding and executing contracts for the sale of goods or services

Data collected for customer support

With whom we share your data?

We disclose your information to PJSC Softline employees from the relevant teams, companies processing the data on our behalf (hosting providers, mail system provider, organizations providing maintenance services; entities providing services in the field of tax and legal services, subcontractors performing customer service and logistics tasks, providers of statistical, advertising and analytical services, payment service providers, independent third parties when this is necessary (auditors, lawyers, inspection agencies) or based on your choices and actions (as when you ask us to send you a shipment or letter using a third-party provider). Depending on applicable local laws you may obtain from us further information about specific entities having access to the data. Your data will be transferred to third countries and any subsequent transfers will follow applicable local and regional laws.

We may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claim, whether in court proceedings or in an administrative or out-of-court procedure.

What are your rights?

You may exercise any of your rights in relation to your personal data by written notice to us, using contact details set out below.

How do we safeguard your personal data?

We use a range of security measures to protect your personal information, which based on the specific data we process and the risk that the processing activity might pose to your rights and freedoms, might be”