In the course of the project, Softline specialists formed a model that reflected summary data on the number of developers, IT specialists, architects, testers, administrators who are involved in software development and have access to non-production environments.
As a result, the customer improved its IT services performance, reduced the time burden associated with administration, modification and troubleshooting, while streamlining the work of system administrators.
As a result of the project's implementation, the client took full control over the annual personnel assessment process. The system created by Softline enabled the full automation of the entire process.
During the project, Softline specialists deployed and configured the System Center 2016 IT-infrastructure management and monitoring system. The System Center Operations Manager allows for continuous accounting of the organization's hardware and software resources, providing administrators with up-to-date information about the available resources.
The implementation of ITAM/ITSM at Vankorneft enabled the company's IT managers to improve the efficiency of IT infrastructure management, provide centralized and structured searchable data storage with the information analysis feature, create a unified information space for IT department employees, automate accounting, control and management of all IT infrastructure components.