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Softline optimizes performance of IT services of Grant Thornton's branch in Cambodia

Services & Solutions Microsoft Solutions
Vendors Microsoft

As a result, the customer improved its IT services performance, reduced the time burden associated with administration, modification and troubleshooting, while streamlining the work of system administrators.

Background

Grant Thornton is one of the leading international organizations that brings together independent auditing, accounting and consulting firms to help dynamic companies unlock their growth potential. The organization employs over 35,000 staff in more than 130 countries around the world.

The Cambodian branch of the company needed to optimize its IT infrastructure operation, and improve the quality of service administration and manageability of leased cloud services. The project was implemented by Softline, which has the highest Microsoft partner status.

Solution

The survey carried out by Softline specialists showed that data located in the Microsoft cloud services infrastructure for the Cambodian branch are administered by IT specialists from Grant Thornton in Vietnam. During the project's implementation, Active Directory was updated on the customer's servers, cloud services were connected to the new IT infrastructure and Office 365 solutions (Exchange Online, Skype for Business, SharePoint, OneDrive) configured. Exchange Online was also integrated with the customer's existing Mimecast solution designed to detect and block unwanted information and malicious programs contained in emails.

The company's IT specialists received training on how to use the new system. As a result, the customer improved its IT services performance, reduced the time burden associated with administration, modification and troubleshooting, while streamlining the work of system administrators.

Results

“In the course of our work, we managed to increase the system's resilience, create a reliable environment for secure correspondence and data exchange, and increase the efficiency of internal corporate communications. Now the company's Cambodian branch can quickly implement applications and updates, remain operational in the event of failures or scheduled maintenance,” said Ilya Anzhiganov, Head of Softline Cambodia.

“Due to effective collaboration between Softline teams in Russia and Cambodia and Grant Thornton specialists, the work was carried out in accordance with the requirements set. All parties have made every effort to implement the task at a high quality level, and now the organization's employees work in a modern, fail-safe communications system. This project has demonstrated once again that Softline is an international provider of IT solutions and services with a high level of competence,” commented Vladimir Savchenko, Head of International Practice, Cloud Technologies Department, Softline.

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